Saturday, October 4, 2008

My 15 minutes of opportunity

One night this week, a person, who shall remain nameless, asked me my thoughts about the future of print newspapers. Let's just say this person is at the highest level in a news organization. My eyes lit up, my adrenaline started pumping, and there I was with the full attention of a person who could make change happen. I had to tell this person in not so many words my thoughts -- ideas I've been kicking around, suggestions, obstacles, what young people want. Where do I begin? What do I include? How should I convey dismay? Should I be careful with what I say or be frank? I took a deep breath, looked at this person, and said:

"I think the print industry is killing itself. We aren't open to change in the newsroom. We are so busy putting out the daily print newspaper and making deadline that we don't have time to think about the future of journalism. Even the tiniest of changes are hard to do (and I give an example). It's frustrating to see and be a part of. This medium has elitist thinking, like "If you don't like us, so what" and that's wrong. We aren't listening to what people who don't read the print newspaper (especially young people) are saying. And we're not open to their ideas for improving the paper. It's not a decline in readership that's hurting newspapers. It's us."

I offered two suggestions for change (exclusive content, searchable news) but I think I rattled them off so quickly, that they didn't have time to sink in. I'm a big believer you can always say what's wrong with the newspaper industry, but offering ideas for change is more important. Also, I didn't have to be careful about making sure I used the word "we" and "us," because I did so naturally. I consider myself part of this resistance-to-change industry, even though I push for improving journalism or trying new things on what seems to be a daily basis.

This person was stunned, it seemed, a bit silent, and then confided in me some business model changes that will soon come to be, which was prefaced with, "You probably won't like." I listened and this person was right. I was disgusted.

I left this 15-minute conversation with mixed feelings. Happy that here was someone generally interested in my thoughts about the newspaper industry as a researcher and that I could share my opinions and ideas, but then overly concerned about the direction of newspapers. I can only say that I will keep working on ways to improve journalism, maybe somewhere, some day it will pay off.

2 comments:

Raeanne! said...

oh, amy. i am glad they listened, but did they really hear? sigh. i am glad you said it, tho. the industry is doing itself in right before our eyes...

Amy said...

Nothing will become of that talk, I'm sure. Sometimes I wonder if it's all in my delivery. I get so excited some times, I might alarm folks. So I've been working on that. But then I think, there's more to it. I am one tiny voice trying to speak up. And some folks just would rather not hear any dissenting opinion.